Services
User Engagement & Research (Discovery Phase)
Our User Engagement & Research knowledge and skills employ a variety of methodologies such as interviews, surveys, and observational studies to gain valuable insights into user motivations and pain points. We then delve deep into the user insights gained and uncover opportunities to improve product development that enhances user satisfaction and user adoption.
Troubleshooting
Don't let programme delivery glitches slow you down. We're known 'troubleshooters' and problem solvers - here to help you overcome project challenges. Our experience excels at identifying and resolving issues using analysis and lessons learned. We'll find effective ways forward to get your projects back on track.
Business Analysis/QA
Our Business Analysis/QA service provides comprehensive analytical and quality assurance solutions that help businesses improve operations and services. Our team of experienced business analysts and QA professionals deliver a range of services including requirements gathering, process improvements, and software testing. So, whether you need assistance in identifying business needs, analysing data, or assuring the quality of products and services your business provides, we are here to help.
Portfolio, Programme & Project Management
This aspect of our service offers end-to-end support to organizations in managing the delivery of portfolios, programmes, and projects. We understand the complexities involved in juggling multiple initiatives and ensures that our clients' projects are effectively planned, executed, and delivered. Our team of experienced professionals leverages industry-standard methodologies and tailored approaches to ensure project success. From defining scope, resource allocation and management as well as risk management, our service aims to drive efficiency, optimize performance, and deliver measurable outcomes.
Change Management
As seasoned Change Agents, we focus on communication, enabling adaptability and user adoption within organizations, empowering them to navigate business, service and technology changes with confidence and agility.
*** NEW *** Entry Level Training & CV Writing Service
Newly introduced! We now deliver training that provides foundational and transferable skillsets for the technology sector - and other career pathways. Click on the 'Learn More' button for more information on current courses available. We also offer CV writing & interview preparation services for those struggling to present their skills and experience in a way that secures employment. With our team of career specialists, we'll help increase your chances of securing your dream job! Click on 'Learn More' to get started.
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